Mailroom:

birthday

I wanted to say thank you and tell you how wonderful it is to deal with a company who strives to make the customer happy. The emails to verify your order and shipment were greatly appreciated. I will definitely be back!!
Thanks,
Kim J

The candles arrived today. They are beautiful!! Not only are these the best gifts I ordered this year, but they were delivered in plenty of time. Most importantly, you actually answered me when I was worried about early delivery for my teachers. My only regret is that I did not order one for myself, but I have a Jan. birthday and I am going to treat myself this year to one of your products. I am so glad to have found you. These are perfect gifts and such a very, very nice arrangement. Thank you so much! Happy Holidays, Carol Y.

Gorgeous Candles! I recently purchased 18" tapers from your company and they are beautiful! I was impressed with the packaging and timeliness of the delivery. I have been searching for long tapers for quite some time and was thrilled to find your company on the internet. Again, thank you very much! Melissa

Thank you so much for the fast delivery of the candles I ordered. I received them on Friday, 3/30 and the wedding was Sat 3/31. They were perfect and looked beautiful at the wedding. We used the round ball
instead for the long tapers and it was very nice. Thanks again... KW

This next note was forwarded to us from a customer who uses our gift service to thank his customers. We ship Gourmet candles directly to his customers with his thank you note enclosed . - Editor

" Really a nice touch. Continue the practice I say and the candle really is wonderful. It smells better than the ones I get at Z-Gallery and the Pottery Barn. So thought I would let you know. Got to go work so have a great day." - Debi

"Thank you for the prompt arrival of my recent order. One comment: if you are going to spend money sending me color print outs with promotional items with my order, I suggest a better thing to send would be an accurate color chart for your candles. One of the hardest things to tell online is whether the color is right or not - especially since your color chart is quite small. A print out with accurate colors would be quite handy and would certainly be retained for future orders." - Britt

Thank you very much for your suggestion. We are in the process of printing a color chart and hope to have it completed within a couple of weeks. After reading your email, we have decided that it would be a good idea to do a mailing to past customers and include the color chart. Expect to receive it within the next few weeks. - Editor

"Glad I found you. Prices look great. Like the shipping price." - Cindy

"I received my candles and love them. I will do business with you again and thanks for the gift candle". - Paige

"Thank you so very much! It is always a pleasure to get great customer service, especially from a "dot com." More so, I perceive it is a genuine reply and customer service attitude which is refreshing and so very much welcomed and received."

"Again, thanks. And I can guarantee we will do business again!" - Brad

We love to hear from satisfied customers, but e-mail us if there is something you don't like, as well. We constantly work to improve your shopping experience and welcome your opinion. Email us at sales@www.craftedcandles.com